Privacy policy

At Onyx Research, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or purchase research products from us.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal information: name, email address, phone number, billing and shipping addresses.
Payment details: processed securely via third-party gateways. We do not store your payment information.
Technical data: IP address, device type, browser, and activity on our site — collected through cookies and similar technologies.

2. How We Use Your Information

We use the data we collect to:

Process and deliver your orders efficiently
Provide order confirmations, updates, and customer support
Send promotional emails only if you opt in
Improve our website performance and user experience
Monitor for fraud and ensure site security

3. Information Sharing

We never sell or rent your personal data. However, we may share necessary information with:

Trusted third-party partners for payment processing, shipping, analytics, and email communication
Regulatory or legal authorities if required by law or to protect our rights and safety

4. Cookies & Tracking

We use cookies to personalize your experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, though some features may not work as intended.

5. Data Security

Onyx Research implements strong technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse.